FAQ Page:

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1. What is the Fitrus device?

The Fitrus series is a portable body composition analyzer that uses advanced Bioelectrical Impedance Analysis (BIA) technology to provide accurate and reliable body composition measurements. Its compact size makes it easy to carry in your pocket, so you can monitor your health anytime, anywhere.

2. What measurements does the Fitrus device provide?

The device offers a comprehensive range of metrics, including:

• Body Fat Percentage (BFP)
• Body Fat Mass (BFM)
• Skeletal Muscle Mass (SMM)
• Basal Metabolic Rate (BMR)
• Body Water Percentage (TBW)
• Waistline
• Protein
• Mineral
• *Herat Rate(HRV) - Advanced
• *Stress Level - Advanced
• *Oxygen Saturation - Advanced
• *Temperature - Advanced
• *Blood Pressure - Advanced

3. How accurate is the Fitrus device?

The Fitrus device provides about 95% accuracy, comparable to professional-grade equipment, when used under proper conditions. It leverages advanced BIA technology for precise readings.

Tips for best results:

• Use the device at a consistent time each day.
• Avoid using it right after eating, drinking, or exercising.
• Ensure proper contact between the device's sensors and your skin.

4. How do I use the Fitrus device?

1. Turn on the Fitrus app.
2. Follow the app prompts to enter your details (age, weight, height, etc.).
3. Enter to the measurement page.
4. Turn on the Fitrus device and click “start”.
5. Hold it with four fingers on the electrodes as shown in the instructions.
6. Wait a few seconds for the analysis to complete.
7. View your results on the Fitrus app.

5. What makes Fitrus different from other body composition analyzers?

• Portability: Fitrus is a pocket-sized device, making it ideal for use at home, the gym, or on the go.
• Ease of Use: No setup or bulky equipment required. Simply hold the device and start measuring.
• App Integration: Sync with the Fitrus app to track your data, view trends, and gain personalized health insights.

6. How do I download the Fitrus app?

You can download the app for free:

• iOS: [App Store link]
• Android: [Google Play link]

7. What should I do if the measurements seem inaccurate?

If you notice unusual results:

• Ensure proper skin contact with the electrodes.
• Check if your hands are clean and dry.
• Use the device under consistent conditions (e.g., same time of day).
• If the issue persists, contact our support team.
  • Korea: [email protected]
  • Iran:
  • Taiwan:

8. How does the device calculate body composition?

The device uses Bioelectrical Impedance Analysis (BIA) technology, which measures the resistance of electrical currents as they pass through your body. This data is combined with your physical details (height, weight, age, etc.) to estimate body composition metrics.

9. Is the Fitrus device safe for everyone?

The device is safe for most users but is not recommended for:

• Individuals with implanted medical devices (e.g., pacemakers).
• Pregnant women (as results may not be accurate).

10. Does the device require any maintenance?

• Clean the electrodes with a soft, damp cloth after each use.
• Avoid exposing the device to extreme temperatures or moisture.
• Store in its protective case when not in use.

11. Where can I purchase the Fitrus device?

The Fitrus device is available:

• in Korea through Naver Smart Store
• in Global through authorized distributors and retailers.
  • Iran: BVOY(shop link)
  • Taiwan:

12. What is the warranty policy?

All Fitrus devices come with a 2-year warranty. If you experience any issues, please contact us at [email protected].

13. Can I track my progress over time?

Yes! The Fitrus app stores all your measurements, allowing you to monitor trends, set goals, and gain insights into your health progress.

14. How long does the battery last?

The device has a rechargeable battery that lasts for 20 days of standby time. A single charge via USB - C type typically takes 3 hours.

Contact Us

For further assistance, please email us at [email protected] or visit our support page.

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Reference:

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Tutorial Videos for Ease of Use

Video link - YouTube

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Fitrus Device - User Guide

Do I need a smartphone to use this device?

Can other people also use my device to take measurements?

How should I use the device to measure body fat correctly?

How should I use the device to measure the blood pressure correctly?

What precautions should I take when using the device?

What should I do if the device shows abnormal readings?

Is Fitrus Plus a medical device?

How does current flow during measurement impact the body?

After taking the measurement, should I turn off the power button to save the battery?

How do you charge the device?

Do I need to charge it before using it for the first time?

Which certification you have for these devices?

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Fitrus Device - Measurement

What measurements does the Fitrus device provide?

The device doesn’t connect to Bluetooth properly. What should I do?

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Fitrus Band & Scale

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Fitrus 3.0 App

Is it possible to set the app in a different language?

How do I download “Fitrus” App?

What do the measurements mean?(※)

How accurate are the body fat measurements?(※)

Is the app free to use?

Does the app provide workout or diet recommendations?

How do I sync the step counts?(※개발팀 논의)

What is the time

The steps

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Chinese Version: